Privacy policy

What information we collect (and how we collect it)

Account and profile

We ask you for the following required information (unless listed as optional) and actions when you create an account:

  • Your name or username (always public)
  • Your email address
  • Your date of birth
  • Password
  • Gender (optional)
  • Your explicit agreement to our Terms of Service
  • Your consent to us processing your personal data as described in this privacy policy, which is given by you placing a checkmark in an unticked “agreement” checkbox and submitting.

Content and activity

We collect and store the information that you choose to produce on NamePros, such as when you react to content (e.g., a happy face or thumbs up), like content, compose messages in our editor (drafts), post in sections or on profile pages, use the chatroom, or send direct messages to other members, which can include comments, questions, answers, links, and uploaded photos (“content”).

Billing

We collect information from you and store information about your transaction when you purchase our products or services (e.g., a Gold Account), such as your name, address, date of the transaction, status of payment attempts, and information about the product or service you are purchasing.

Contact forms and communications

We ask you for the following required information (unless listed as optional) and action when you submit a contact form on a parking page (“parking contact form” or “parking contact forms”):

  • Name
  • Email address
  • Company name (optional)
  • Telephone number (optional)
  • Social media accounts (e.g. Facebook and LinkedIn) (optional)
  • Instant messaging accounts (e.g., Facebook Messenger, WhatsApp, and Telegram) (optional)

Supplemental information

We may receive, collect, and store additional information about you from other sources, including public information from third parties (e.g., publicly-available databases, such as public records), social media platforms, third parties from whom we have purchased data, and other reasonable resources.

Why we collect the information (and how we use it)

Provide and maintain our services

Most of the information that we collect is used to provide and operate our services, including communicate with you about your account or use of our services; send you email notifications for your content subscriptions (e.g., watched threads, sections, tags, and new blog posts); support (e.g., provide troubleshooting); account management; features and functionality (e.g., the ability for you to login using a social media account and post content); keep you informed about our services (e.g., notification of maintenance); research and development of new services; internal record keeping; billing purposes (e.g., charge you for your purchases, manage subscriptions, purchase confirmation, send invoices and receipts, and keep you informed about your billing status, such as a failed charge or expiring credit card); and other services as described in this privacy policy.

Improve and support our services

We use some information to improve our services, create new features, and keep everything up and running, such as the recording and analysis of visits to detect website errors and slow pages, direct marketing and promotion of our services, monitoring and blocking intrusion attempts.

Analytics

We use analytical data for assessment, analysis, and evaluative purposes, which include to understand how our services are used, improve our services, provide insights to our users (e.g., about parked domain names), and to focus our efforts on changes that users may find more valuable.

Advertising

We, our advertisers, and the service providers that we use (e.g., Google Ads and DoubleClick) may use information about you (e.g., ads viewed, ads clicked, and demographics) for legitimate and reasonable purposes, such as improving the relevance of ads you see, the frequency of ads you see (e.g., ad rotation), learning the value or quality of an advertisement.

How we share information

Account and profile

Your account and profile information may be visible and used to provide details about you to others based on your privacy settings and use of our services (e.g., your posts and messages will display information about you, such as your username, default/custom title, and in certain sections like the marketplace will display a local time based on the time zone of your account). Some of your profile information is hidden by default (e.g., your birthday), but you may share it by adjusting your privacy settings.

Content and activity

Your content and activity may be visible to anyone with permission to view it, which you grant by performing actions (e.g., liking content or voting in a poll), by posting within specific sections or on profile pages, using the chatroom, or by direct messaging others on NamePros.

Data processing

When you use or interact with NamePros or our services, we process (e.g., collect, store, display, and share) your personal data as described in this privacy policy. We may rely on a number of legal bases in order to process your personal data, such as when:

  • you have given consent to it for one or more specific purposes.
  • it is necessary for the performance of contractual obligations in our Terms of Service, this privacy policy, or in order to provide our services to you.
  • it is necessary for compliance with a legal obligation or to defend legal claims;
  • it is necessary in order to protect the public interest or to protect the vital interests of you or others;
  • it is necessary for the purposes of our legitimate interests or the legitimate interests of a third party, such as misuse and fraud prevention, network and information security.

Security and data transfers

We are committed to protecting your personal data to the best of our ability. We take reasonable measures to secure your personal data that we collect and safeguard it from theft, loss, misuse, unauthorized access, disclosure, alteration, and destruction. Compliance with the principles of data protection by design and by default are important to us.

Changes and notices

We may change our privacy policy from time to time, and we will notify you when we do by updating the “Last revised” date at the top of this privacy policy. We will make an effort to provide you with reasonable notice of any changes to this privacy policy that materially change how we process your personal data.

Acceptance and consent

You must not use our services if you cannot or do not accept and consent to this privacy policy. By continuing to use our services, you are signifying that you legally can and do accept this privacy policy and consent to us processing your personal data, such as your personal information.